How can I speak to someone about my financial aid?

Student Financial aid remains open.  You can reach a financial aid counselor via email or telephone 336-758-5154


What if I have to ship something home, but cannot afford it?
A student who has received institutional (WFU) need-based scholarship support may submit a request for financial assistance for the shipping costs associated with a RL&H approved shipment of essential items. The student may email with details about their needs.


Will my financial aid be impacted by a transition to remote instruction?

For Wake Forest students currently attending the spring 2020 semester, WFU Student Financial Aid does not anticipate any changes to the spring 2020 semester financial aid eligibility for students who remain enrolled until the end of the spring semester.


I rely on a work-study job for income throughout the semester.  Can I still be paid while classes are held remotely?

Students who can continue to perform work remotely assigned by their supervisor may continue to submit their hours for pay.  WFU is seeking additional guidance from the Department of Education for students whose jobs cannot be performed remotely.  We will update our FAQs and the main University website as additional information becomes available.  For non-federal work study students who work in on-campus employment positions, please contact your supervisor in order to determine whether your job responsibilities can be filled remotely.


Will I be eligible for any adjustments to my university charges as a result of a transition to online instruction?

The University will provide information to all students related to possible adjustments of spring 2020 semester charges through email and website updates. More information on refunds can be found at Financial Services Coronavirus Information page.


Will my VA education benefits be affected by my courses changing to online modality or my option to change the grading mode to pass/fail?
We have received VA guidance that there will be no changes to spring 2020 semester VA education benefits due to online or pass/fail course changes related to COVID-19.


I am unable to afford the unexpected costs associated with traveling home and participating in classes remotely.  What are my options?

Students with concerns about unexpected expenses due to completing course work remotely, including, but not limited to, travel costs, access to food, and the cost of an internet hotspot due to unreliable/nonexistent WIFI, should contact explaining their situation. The Student Financial Aid office will review the student’s concerns and make a determination of eligibility for emergency need-based funding on a case by case basis.


I am a newly admitted student.  When will I receive my fianncial aid notification?

Newly admitted undergraduate students’ financial aid notifications are planned to be sent the last week in March, first week in April.


I am a graduate student with concern about my research assistantship.  Will I continued to be paid?

Graduate students with research and/or teaching assistantships should contact their supervisor about maintaining assistantship responsibilities remotely.


Have a question not seen here?

Please email your questions to and a counselor will assist you.